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Billing & Account

Billing & Account

Team members and roles

The three account roles, what each can do, and how to invite or remove someone.

July 11, 2026

Invite teammates into your account instead of sharing your own login. Each person gets a role that controls what they can see and change across every workspace under that account.

The three roles

  • Owner: full control, including billing (starting a subscription, and everything covered in Upgrading and downgrading and Canceling your subscription). Only an owner can promote someone else to owner, and there always has to be at least one. The last owner on an account can't be removed or demoted.
  • Admin: can invite and manage other members (except owners), and work day to day across every connected workspace. Admins can open the billing portal to switch plans, update payment details, or cancel, but can't start a brand-new subscription.
  • Member: full working access to drafts, veto, brand voice, and the rest of the product, without member-management or billing access.

Inviting someone

From the Members page, click Invite teammate, enter their email, and pick a role (it defaults to Member). HarperFlow generates a share link rather than emailing it for you. Copy it and send it however you'd like, over email, chat, or however your team normally talks. The link expires in 14 days.

Changing or removing access

Owners and admins can change a member's role or remove them at any time from the Members page, with one exception: the last remaining owner can't be demoted or removed, so an account can never end up without one. Removing someone takes effect immediately. They lose access across every workspace under the account right away, not just from the Members list.

Note: Only an existing owner can grant the owner role to someone else. An admin can invite and manage members, but can't create a second owner.