Billing & Account
Cancel through the correct billing provider and understand what happens to your published content.
The cancellation route depends on how your site is billed. Canceling a subscription does not delete articles already published on your website.
Sign in as the account owner, open HarperFlow's Plan page, and choose Cancel plan. Complete the confirmation flow and check the effective end date shown. The payment-method portal is separate from the in-app cancellation control.
For an App Store subscription, uninstall HarperFlow from your Shopify admin to stop future billing cycles and revoke the app's access to your store. Review charges in Settings → Billing. A pending charge from the current billing cycle can still appear on your next Shopify invoice; uninstalling does not automatically refund it.
Shopify billing is not managed in Stripe. If you need help with a charge or want to discuss keeping the app connected, contact HarperFlow support before making changes. See Shopify's app-charge guidance.
Articles already published stay on your site unless you remove them. A disconnected Shopify app cannot publish new articles. Review scheduled content and your effective subscription end date before canceling. See unpublishing an article if you want to remove an individual post.
Check which site's subscription you are changing. An agency billing arrangement can cover several sites, while a Shopify app subscription belongs to its store. To return, reinstall or reopen HarperFlow and follow the plan offered for that site. A new installation does not guarantee another free trial.
