Billing & Account
Setting up two-factor sign-in, signing out of every device, and how to remove a member or close a workspace.
Two ways to lock things down: securing how you sign in, and removing access or workspaces you no longer need. Neither one requires digging through settings you'll never touch again.
From your Profile page, you can add a second sign-in step on top of your password:
Once you've enrolled either one, HarperFlow requires that second step at sign-in before you can reach the rest of the app. A password alone is no longer enough. If you ever lose access to your authenticator app or passkey, contact support: the team can clear your enrollment as a lockout backstop so you can sign in and set it up again.
Sign out ends your session in the browser you're using. You stay signed in on your other browsers and phones.
If you lose a device, or you signed in on a computer that isn't yours, open your Profile page and choose Sign out of all devices in the Security section. After you confirm, HarperFlow ends your session on every browser and phone, including the one you're using, and you'll need to sign in again on each device.
Covered in more detail in Team members and roles, but worth repeating here: removing someone is a real access change, not just a cosmetic one. It takes effect immediately, cutting their access across every workspace under the account and signing them out, rather than just hiding their row on the Members page. You can always invite them back later if the removal was a mistake or their role changes.
A workspace (organization) with no connected site can be removed entirely. If it still has a site attached, disconnect or delete that site first. You also can't remove the workspace you currently have open. Switch to another one first, then remove it from there. Removing a workspace cancels any subscription still attached to it and clears its data.
Warning: Closing a workspace is permanent once submitted. Make sure you've disconnected its site and are certain before you remove it. There's no undo.
