Troubleshooting
Reconnect Shopify through the App Store flow; Wix remains in development.
The standard Shopify connection comes from installing the HarperFlow app. Uninstalling it revokes access to the store, so HarperFlow cannot publish new articles through that connection.
To reconnect, install or reopen HarperFlow in the Shopify App Store, open the app from Shopify admin, and sign in or link the correct HarperFlow account. Confirm the selected blog and subscription state before resuming publishing. See the Shopify connection guide.
If a plan change is pending or declined, review the message on HarperFlow's Plan page. Shopify subscriptions and plan changes require approval in Shopify, not Stripe. See changing article volume.
For a support-assisted custom-app connection, contact support rather than pasting an arbitrary replacement token. Never send credentials in a public support message.
Wix is in development. There is no supported self-serve Wix installation or reconnection flow to follow today. See Wix availability.
Contact HarperFlow with the store domain, the error text, and the step that failed. Do not include passwords or access tokens.
