Connect Your Platform
What happens when your Webflow connection breaks, and how to reconnect.
Connections can break. A token gets revoked, a permission gets removed, or a password rotates. Here's how HarperFlow tells you, and what to do about it.
When HarperFlow can't reach your site, a red banner appears across your dashboard: "We can't reach your [platform] site, reconnect to resume publishing." Publishing pauses until the connection is fixed. Nothing is lost while it's down.
Webflow's connection is authorization-based, not a password you re-type. The banner's "Reconnect with Webflow" link takes you through Webflow's login flow again for this specific site, rather than asking you to paste a new token.
These connections are coming soon. Once they ship, reconnecting will follow the same banner-based flow, with the per-platform steps documented here.
HarperFlow gives a connection time to be fixed before doing anything drastic. If a site stays disconnected for 14 days, HarperFlow pauses your subscription, so you aren't charged while publishing is stopped, and emails you about it. Reconnecting at any point, before or after that, resumes both billing and publishing automatically. Nothing about your site or your account is deleted.
Note: You won't be charged while a connection is broken and unresolved past the 14-day mark. HarperFlow pauses billing before it pauses anything else, and resuming is automatic the moment you reconnect.